Gran called 321 times/hour for help

"Will you help me?" ... secret footage revealed Yvonne Grant, 98, cried out for help 321 times in an hour but was ignored by her nursing home carers. Picture: BBC Source: Supplied

NURSING home carers ignored the desperate cries of a 98-year-old bedridden woman despite her calling for help more than 300 times in an hour.

Damning secret footage filmed inside Oban House, London showed great-grandmother Yvonne Grant begging to be taken to the toilet for more than two hours as her carers apparently sat outside her room.

The suffering woman can be heard pleading, "Will someone help me please?"

Suspecting something was wrong, Grant's granddaughter Vanessa Evans planted the hidden camera which captured a carer helping the elderly woman out of bed and ordered to walk to the toilet on her own.

The secret video was included in a shocking BBC Panorama investigation into abuse at care homes.

Since Grant's death in January last year, two members of staff have been convicted of common assault over their treatment of the mother-of-four.

The troubling footage also showed a carer ordering the woman to use an incontinence pad, which she had never used before, and throwing her roughly on the bed.

"When I saw the video I was devastated and fuming. But I can't say I was shocked," granddaughter Vanessa Evans said.

"I was expecting to find something but I didn't think it would be this extreme. Her calls were definitely ignored because the nurse's station is right outside the room."

The BBC Panorama investigation revealed widespread abuse at some of Britain's largest elderly care facilities, including the Old Deanery in Essex.

Troubling ... footage captured patient Joan Maddison being slapped and taunted by a carer at the Old Deanery in Essex. Picture: BBC Source: Supplied

The undercover reporter secretly captured staff taunting patients, turning off their call-bells and leaving them to sit in their own mess.

One staff member was caught verbally abusing and slapping a partially paralysed woman who suffers from dementia.

The disturbing footage has led to the suspension of seven care home workers, and the dismissal of one.

In November, health care watchdogs had declared the home safe after concerns were raised by whistleblowers in 2012.

However the BBC documentary has called into question the effectiveness of "special measures" introduced at the home to manage staff.

The home said it was "shocked and saddened by the allegations".

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